Privacy Policy

We may collect information that is necessary to provide our services and communicate with you, including:

• Name
• Mailing address
• Email address
• Telephone number
• Emergency contact information
• Information necessary to provide or coordinate services
• Other information voluntarily provided to us

We collect only information that is reasonably necessary for legitimate business and service-related purposes.

We treat all personal and contact information as private and confidential. We do not sell, rent, or otherwise provide your personal or contact information to third parties for their own marketing or commercial purposes.

Providential is committed to protecting personal information in accordance with applicable Oregon privacy laws and regulations, including applicable provisions of the Oregon Consumer Privacy Act (OCPA).

We follow principles of privacy, confidentiality, data minimization, appropriate use, and reasonable security safeguards when collecting, using, storing, and sharing personal information.

Where applicable, Oregon law provides consumers with certain rights regarding their personal data, including rights concerning access, correction, deletion, and certain types of data sharing or processing.

We may use personal information to:

• Provide and coordinate services
• Communicate with clients, families, employees, and authorized representatives
• Schedule and manage services
• Process payments and billing
• Maintain business and service records
• Meet legal, regulatory, and contractual obligations
• Protect the safety and security of our clients, employees, and business
• Respond to questions, requests, or concerns

We do not use personal information for purposes unrelated to our legitimate business or service needs without appropriate authorization.

We take reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Access to personal information is limited to individuals who have a legitimate business or service-related need to access it.

We do not sell personal information or contact information to third parties.

We may disclose information when necessary to:

• Provide requested or contracted services
• Process payments or conduct necessary business operations
• Comply with applicable federal, state, or local laws
• Respond to a valid legal process or government request
• Address an emergency or protect the health, safety, rights, or property of an individual

Any disclosure will be limited to what is reasonably necessary for the applicable purpose.

Depending on your circumstances and applicable law, you may have rights concerning the personal information we maintain about you. These may include requesting access to, correction of, or deletion of certain personal information, or requesting information about how your personal information is used or disclosed.

To submit a privacy-related request, please contact us using the information below.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws and regulations. Any updated policy will be posted with a revised effective date.

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Providential Home Care

We are committed to maintaining the privacy and confidentiality of the information entrusted to us.